Virus Removal

Virus Removal

How do computer viruses work?

Are you concerned that your computer may have a virus? If your computer is infected, learning how to get rid of a computer virus is vital.

This article teaches you all there is to know about how computer viruses work and computer virus removal.

Read on as we discuss:

How to get rid of a computer virus.
What a computer virus is.
How to tell if your computer has a virus.
Whether your computer can become infected with a virus via email.
How to protect your computer from viruses.
How to get rid of a computer virus
In this section, we explore how to get rid of a computer virus from a PC and from a Mac.

Removing a computer virus from a PC
Computer viruses are almost always invisible. Without anti-virus protection, you may not know you have one. This is why it is vital to install anti-virus protection on all your devices.

If your PC has a virus, following these ten simple steps will help you to get rid of it:

Step 1: Download and install a virus scanner
Download a virus scanner or complete internet security solution. We recommend Kaspersky Internet Security. The video below will guide you through the installation process:

Step 2: Disconnect from the internet
When you are removing a virus from your PC, it is a good idea to disconnect from the internet to prevent further damage: some computer viruses use the internet connection to spread.

Step 3: Reboot your computer into safe mode
To protect your computer while you remove the virus, reboot it in ‘Safe Mode. Are you unsure of how to do this?

Here is a simple guide:

Turn your computer off and on again
When the screen lights, press F8 to bring up the ‘Advanced boot options menu
Click ‘Safe Mode with Networking
Remain disconnected from the internet

Step 4: Delete any temporary files
Next, you need to delete any temporary files using ‘Disk Clean Up’.

Here’s how to do this:

Click the Windows logo on the right bottom
Type “Temporary Files”
Choose “Free up disk space by deleting unnecessary files”
Find and select “Temporary Internet Files” in the ‘Files to delete Disk Cleanup list and click OK
Confirm the “Delete Files” selection
Some viruses are programmed to initiate when your computer boots up. Deleting temporary files may delete the virus. However, it is not safe to rely on this. To ensure you rid your computer of viruses, it is wise to complete the following steps.

Step 5: Run a virus scan
Now it is time to run a virus scan using your chosen anti-virus or internet security software. If you are using Kaspersky Internet Security, select and run ‘Scan’.

Kaspersky Internet Security Scan

Step 6: Delete or quarantine the virus
If a virus is found, it may affect multiple files. Select ‘Delete’ or ‘Quarantine’ to remove the file(s) and get rid of the virus. Rescan your computer to check there are no further threats. If threats are found, quarantine or delete the files.

Step 7: Reboot your computer
Now that the virus is removed, you can reboot your computer. Simply turn it on as you would normally. It no longer needs to be in ‘Safe Mode.

Step 8: Change all your passwords
To protect your computer from further attack, change all your passwords in case they were compromised. This is only strictly necessary if you have reason to believe your passwords have been captured by malware, but it is better to be safe than sorry.

You can always check the virus’s functionality on your anti-virus vendor’s website or with their technical support team if unsure.

Step 9: Update your software, browser, and operating system
Updating your software, browser and operating system will reduce the risk of flaws in old code being exploited by criminals to install malware on your computer.

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